How to contact Target customer service for Black Friday 2024

Here's how to get the help you need, preferably from an actual person and not an AI chatbot.
By Mashable Team  on 
All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission.
Customers exit a Target store on November 20, 2024 in Austin, Texas
Credit: Brandon Bell/Getty Images

After the chaos of Black Friday and Cyber Monday (we're still recovering), you may need to reach Target for order issues, returns, or product inquiries. Stolen packages, missing items, damaged goods, cracked TV screens — problems like this can add extra stress during the holiday season.

So, if you need some help, here’s how to get in touch with Target customer service.

1. Use Target’s Live Chat
For fast assistance, visit Target.com and scroll to the bottom of the page to find the "Contact Us" link. From there, you can start a live chat with a representative who can help with your issue.

Mashable Top Stories
Stay connected with the hottest stories of the day and the latest entertainment news.
Sign up for Mashable's Top Stories newsletter
By signing up you agree to our Terms of Use and Privacy Policy.
Thanks for signing up!

Target's online customer support uses a combination of automated prompts and human assistance. Fair warning, during events like Black Friday, be prepared to wait.

screenshot of Target online chat feature
Support times will be longer during peak shopping days. Credit: Screenshot courtesy of Target.com

2. Call Target Customer Service
You can also reach Target by phone at 1-800-440-0680. Customer service is available seven days a week, though expect longer wait times during this busy shopping season.

3. Reach Out on Social Media
Target is active on Twitter (@Target) and Facebook. A quick direct message or tweet can often get a swift response.

4. Visit a Target Store
If your issue is related to returns or exchanges, visiting a nearby Target location might resolve the problem faster. Bring the item and receipt for a smoother process.

Topics Black Friday

Cyber Monday 2024

All Cyber Monday 2024 Coverage



Recommended For You
How to contact Walmart customer service for Black Friday and Cyber Week 2024
Entrance to large Walmart food supermarket or superstore in Haymarket, Virginia

How to contact Amazon's customer service for Black Friday purchases
illustration of brown packages

Target Black Friday ad: The best deals you can buy online
Target store logo

Target's Black Friday sale is still live — check out our favorite deals
A colorful Black Friday-themed background with a Target logo layered over it.

The biggest stories of the day delivered to your inbox.
This newsletter may contain advertising, deals, or affiliate links. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. You may unsubscribe from the newsletters at any time.
Thanks for signing up. See you at your inbox!